PRIVACY POLICY
Your privacy is of paramount importance to us. At Mawaripo (“we,” “our,” or “us”), accessible via mawaripo.com (“Website”), we are firmly committed to safeguarding your personal data and upholding your rights in connection with data privacy. This Privacy Policy outlines the types of personal information we collect, how we use it lawfully, the legal basis for such processing under applicable data protection laws including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”), and your rights regarding your data. We encourage you to read this policy carefully.
1. Commitment to Privacy and Data Protection
We recognize the value and confidentiality of your personal data. We strive to protect your data through robust technical and operational safeguards aimed at preserving your privacy and enhancing transparency. By using mawaripo.com, you agree to the practices described in this Privacy Policy.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data processed through your interaction with mawaripo.com, including when you browse, register, engage with customer support, or complete transactions. For the purposes of the GDPR and other applicable data protection laws, Mawaripo is the data controller responsible for your personal data. If you have any questions, you can contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data about you:
a) Usage Data
Includes data about how you use the Website, such as IP address, browser type, access times, pages visited, referring URLs, and interaction data.
b) Account Data
Includes identifiers like your full name, billing and delivery address, email address, and telephone number when you create an account or make a purchase.
c) Profile Data
Includes information related to your interests, preferences, transaction history, wishlists, and behavior on the Website.
d) Communication Data
Includes records of your communication with us, including support queries, email correspondence, and chat logs.
e) Technical Data
Includes device-specific information such as your device type, operating system, system settings, unique device identifiers, and crash logs.
f) Transaction Data
Includes information relating to purchases such as payment details (processed through secure third-party gateways), billing history, delivery address, and order status.
g) Preference Data
Includes your marketing and communication preferences, such as opted-in mailing lists, product interests, and consent for advertising cookies.
4. Legal Bases for Processing
We process your personal data under the following legal bases, as permitted by GDPR and applicable law:
– Contractual necessity: To provide our services, fulfill your orders, respond to inquiries, and manage your account.
– Legal obligation: To comply with applicable legal and regulatory requirements.
– Legitimate interests: For internal administrative purposes, improving user experience, fraud detection, and network security, provided these do not override your rights and interests.
– Consent: When you’ve given explicit consent (e.g., marketing, analytics cookies), which you may withdraw at any time.
5. Your Rights Under Data Protection Laws
Subject to applicable data protection laws, you have the following rights:
– Right of Access: Obtain confirmation of whether your data is being processed and access to that data.
– Right of Rectification: Correct any inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your data under specific conditions (“right to be forgotten”).
– Right to Restrict Processing: Limit how your data is processed in certain situations.
– Right to Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
– Right to Object: Object to the processing of your data based on legitimate interests or direct marketing.
– Right to Non-Discrimination (under CCPA): You have the right not to receive discriminatory treatment for exercising any of your consumer rights.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We employ a comprehensive set of technical and organizational safeguards to protect your data:
– Encryption of data during transmission and at rest.
– Regular backups to prevent data loss.
– Role-based access controls to ensure data access is restricted to authorized personnel.
– Ongoing security training for all staff handling personal data.
– Monitoring systems to detect unauthorized access and threats.
7. International Data Transfers
We may transfer your data to service providers or partners located outside of your country of residence. These transfers are conducted in compliance with GDPR and international data protection standards, including the use of Standard Contractual Clauses and ensuring equivalent levels of protection.
8. Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy. Retention periods per category include:
– Usage and technical data: Retained for up to 24 months for analytics and website performance.
– Account and profile data: Retained while your account is active and up to 6 years thereafter to meet legal obligations.
– Communication data: Retained for up to 3 years for support history.
– Transaction data: Retained for a minimum of 7 years in line with tax and accounting regulations.
– Preference data: Stored until you update preferences or withdraw consent.
After these periods, the data is securely destroyed or anonymized.
9. Cookie Policy
We use cookies and similar technologies on mawaripo.com to enhance your browsing experience and gather information about usage trends. Cookies used include:
– Essential cookies: Required for the Website to function (e.g., user sessions, cart management).
– Functional cookies: Enable features such as remembering your preferences.
– Analytics cookies: Gather statistical information for analyzing user behavior and improving services.
– Performance cookies: Enhance speed and responsiveness of the Website.
10. Cookie Management and Legal Compliance
Users are offered a clear choice regarding cookie usage upon their first visit to mawaripo.com via a cookie consent banner. You can manage or withdraw your consent at any time by adjusting your browser settings or revisiting the cookie preference center on our Website. Our cookie management process is compliant with GDPR and CCPA, ensuring that non-essential cookies are not deployed without your consent.
11. Special Protections for Children Under 13
We do not knowingly collect or solicit personal data from children under the age of 13. If we discover that we have inadvertently collected data from a minor without parental consent, we will promptly delete that information. If you become aware of such a case, please contact us at [email protected].
12. Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. We will notify you of material changes where required by law, typically through a prominent notice on mawaripo.com or direct communication via email, where appropriate.
13. Contact Us
If you have any questions regarding this Privacy Policy, the data we hold about you, or if you wish to exercise any of your rights under applicable data protection laws, please contact us at:
Email: [email protected]
Website: https://mawaripo.com
We are fully committed to complying with the GDPR, CCPA, and other applicable privacy regulations. Please reach out at any time with inquiries or concerns related to your personal data and privacy.